Head of Consulting Services

Tarides

Tarides is an international software company with offices in Cambridge (UK), Paris (France) and Chennai (India), founded in 2018 by pioneers of systems and functional programming. We have a worldwide presence with collaborators working remotely from the US, Australia, Canada, India, Japan, and across Europe. We have a solid academic background with connections to the University of Cambridge, Inria, and IIT Madras. Our diverse team of 65+ people performs groundbreaking innovation, feature development, and crucial maintenance of OCaml-based projects.

Some of those projects include the OCaml Platform, a series of crucial tools for OCaml at an industrial scale; MirageOS, an operating system that constructs unikernels for secure, high-performance applications; Irmin, a library for building mergeable, branchable distributed data stores, and the highly complex and award-winning Multicore project which will become part of the mainline OCaml compiler.

Tarides was previously part of the Founder program of Station F in 2018, and was selected for the “Concours d’Innovation i-Lab” organised by the French Ministry of Higher Education, Research, and Innovation in partnership with Bpifrance. Tarides was also recognised during the FIC (International Cybersecurity Forum) 2020 fair, the leading European event on cybersecurity. These awards acknowledge the high quality of the solutions developed by Tarides, and emphasise the interest they have gained from the cybersecurity community.

In 2022, OCaml Labs (a spinout from the University of Cambridge) and Segfault Systems (a spinout from IIT-Madras) both joined Tarides, aligning towards our mission: empowering developers, communities and organisations to adopt OCaml as their primary programming experience by providing training, expertise and development services.

Work

Since 2018, we have worked closely with our open-source and commercial partners, successfully forging strong relationships built on trust, delivery and impact. We want to develop and strengthen these existing relationships, whilst also creating new partnerships to widen our reach and bring more expertise to our growing teams (0-65+ people in the last three years).

In addition to our existing projects, we frequently receive requests from potential partners and clients who want us to manage and develop their projects internally, and provide training for their teams. Previously, we had not been able to offer this additional support, but are now perfectly positioned to diversify our technical teams and our commercial services portfolio.

As such, we are looking for a Head of Consulting Services to build this department with us. As Head of Consulting Services, you will report directly to the CTO. You will work closely with our CEO, CTO and VP of Engineering to define our competitive offerings and evaluate propositions in line with Tarides’ objectives, business goals, and technical strategies. You will be focused on delivering value in response to customer needs, market conditions, and the competitive landscape.

You will be the first hire for this brand new department, and will therefore have the opportunity to help us build our services structure from scratch, including our strategy, our processes, our tools, and our team.

Responsibilities

Develop client portfolio

  • Define commercial strategies to develop our client portfolio through personal contacts, events, networking, or any other relevant means.

  • Build and monitor a commercial pipeline.

  • Integrate market knowledge, user focus, and technical insight to establish our range of commercial offerings.

  • Create proposals including project scoping, risk analysis, and financial planning to support the needs of our clients.

Strengthen our relationships with current clients

  • Develop our competitive offers with existing clients.

  • Engage with our existing clients to foster long-term relationships.

Deliver high-quality outputs for our projects

  • Ensure that we deliver consistently high-quality outputs to our clients.

  • Be accountable for the success of the projects from a client and team perspective.

  • Oversee the development of your projects and prioritise them against our company objectives.

  • Adequately resource projects and monitor progress.

Manage the department

  • Support your team members through regular catch-ups and 1:1 meetings.

  • Ensure your team's well-being and sense of belonging through team meetings.

  • Actively participate in HR processes: hiring your team members, onboarding, giving and receiving feedback, supporting career development, etc.

Develop a cohesive services strategy inside and outside of the organisation

  • Work with our marketing and communications team to develop and manage technical marketing content (webinars, tech talks, blog posts, etc) to create and increase an acquisition funnel of Tarides customers.

  • Build a stronghold of knowledge through your client engagements (frameworks, training, methodologies, best practices, …).

  • Ensure the spread of your department’s knowledge across the company (in coordination with the other departments).

Qualifications

(You don't have to fill 100% of the qualifications to apply.)

  • University degree in Computer Science or any relevant field.

  • Demonstrable experience developing client pipelines, drafting proposals and managing client relationships.

  • Experience managing a team of 4+ people.

  • Knowledge of project scoping, financing, and management.

  • Familiarity with developer ecosystems and open-source business models.

  • Excellent communication skills in English (English is the corporate language).

  • Curious and solution-oriented mindset.

  • Experience in working within multidisciplinary teams.

Locations

  • France or UK

What we offer

  • An opportunity to have an impact in a growing company and change the industry to use safer, more reliable, and more performant tools.

  • Nice offices in the centre of Paris and Cambridge 🏢

  • Flexibility to work remotely 💻

  • International team with 15 different nationalities 🚤

  • Amazing health insurance, fully covered by Tarides for you and your family 💙

  • Two weeks off in addition to the legal 🏝

  • Bonus scheme based on profit sharing

  • Gym subscription & wellness activities 🏋🏽‍♀️

  • Continuous training programs (language, feedback, time management, remote work...) 🚀

  • Regular events with the whole team (Monthly All-Hands meeting, monthly team-building event, weekly apéro ...) 🎉

Process

If shortlisted, you will have three online interviews starting with a general interview, followed by a technical interview, and finally an interview with the team.

We welcome applications from people of all backgrounds. We strive to create a representative, inclusive and friendly team because we know that different experiences, perspectives, and backgrounds make for a better workplace.

Complementary information

  • Contract type: full-time

  • Starting date: ASAP

 

Apply